The new beta lets enterprises connect customer chatbots, agent-assist tools, and voice agents to the same version-controlled ...

Gong, the revenue intelligence company that has spent a decade turning recorded sales calls into data, today launched what it calls Mission Andromeda — its most ambitious platform release to date, ...

Qwen3.5 comes in an open-weight and hosted API version, with the company advertising improvements in performance and costs from previous versions. Qwen3.5 supports new agentic capabilities and is ...

I compared the privacy settings of ChatGPT, Google Gemini, Claude, Copilot, Meta AI and Grok to see which made it easiest to opt out of AI training.

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...

Slow and steady wins the race.