Amazon's AI isn't perfect, even with the recent Alexa+ upgrade. Here's how to make it more responsive and useful, from voice training to turning off unwanted recommendations.

If you were sick of hearing about AI-powered chatbots, I’ve got some bad news for you: Amazon — and pretty much every other tech company with an app for that matter — is pushing full steam ahead.

Amazon blames the weird noises users were hearing Alexa make on an issue with the service's text-to-speech model.

Amazon Echo devices can sometimes get stuck on the “updating device software” screen, leaving Alexa completely unresponsive. Here are all the proven methods to fix this issue and get your Echo working ...